Privacy Policy

Eagles Wings, LLC Privacy Policy

Effective Date: January 8, 2025

At Eagles Wings, LLC, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways.

1. Information We Collect

We collect several types of information, including:

Personal Identification Information:

Name, email address, phone number, and other similar contact data.

Technical Information:

IP address, browser type, operating system, and browsing habits through cookies and similar technologies.

Usage Data:

Information about how you interact with our website, such as pages visited, time spent, and features used.

Transaction Information:

If you make purchases or enter into financial transactions with us, we collect your payment details and related transaction information.

2. Mobile Messaging Terms and Consent

When you provide your mobile number to Eagles Wings, LLC, you expressly consent to receive text messages, including messages sent using an automatic telephone dialing system.

Message types may include:

Account notifications and alerts Transaction confirmations Service updates and maintenance notifications Customer support communications

Mobile Messaging Details:

Message frequency varies based on your account activity and preferences Message and data rates may apply as determined by your wireless carrier Text STOP to unsubscribe from messages at any time Text HELP for customer support information Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and others Your consent to receive messages is not a condition of purchase

Phone Number Protection:

We NEVER sell phone numbers to third parties Numbers are only shared with authorized service providers for message delivery Phone numbers are encrypted in our systems Numbers are deleted upon account termination or opt-out request

Message Content and Delivery:

Message content is encrypted during transmission Message logs are retained for 12 months Message delivery status is monitored for quality assurance

3. How We Use Your Information

We may use the information we collect to:

Provide and maintain our services Improve user experience and website functionality Process transactions and fulfill orders Communicate with you regarding updates, promotions, or relevant information Comply with legal obligations Deliver authorized text messages and communications based on your consent and preferences

4. Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing purposes.

Information sharing to subcontractors in support services (such as customer service) is permitted.

We may share your information with:

Service providers necessary for delivering our messaging services Partners who assist in message delivery and verification Law enforcement when required by law Third parties only with your explicit consent

5. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission is 100% secure.

Security measures for mobile messaging include:

Encryption of phone numbers and message content Secure data storage systems Regular security audits Access controls and authentication Employee security training Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences Improve site performance Analyze user behavior

You may disable cookies in your browser settings, but doing so may limit site functionality.

7. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information Object to or restrict processing of your data Withdraw consent for data processing

For mobile messaging:

Text STOP to opt out Request deletion of your phone number Modify messaging preferences Request your messaging history

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.

If changes affect mobile messaging, we will notify you via:

Email Text message (if opted in) Website notice

9. Contact Us

If you have questions about this Privacy Policy or our mobile messaging services, contact us:

Email: [email protected]

Phone: 408-499-7965